The arrival time of a cryptocurrency deposit depends on the confirmation speed of the selected blockchain network.
⏱ Average confirmation times for different networks (for reference only):
Bitcoin (BTC): 10–60 minutes
Ethereum (ERC20): 5–15 minutes
TRON (TRC20): 1–3 minutes
BNB Smart Chain (BEP20): 3–5 minutes
Solana, Polygon, Arbitrum, etc.: Typically within 1–5 minutes
📌 For security reasons, each network has a different minimum confirmation requirement on the platform side. Your deposit will be credited automatically once the required confirmations are complete. Factors such as network congestion or low miner fees may cause delays.
💡 If your deposit has not arrived after a long period, please prepare your transaction hash (TxID) and contact our customer support team. We will assist you in checking the transaction status on the blockchain.